Privacy Policy

This Privacy Policy explains how TrustedFox ("we," "us," "our") collects, uses, and protects information when you use our website and contract analysis services (the "Service"). By using the Service you agree to this policy.

1. What We Collect

• Documents you submit: photos, files, or pasted text of contracts you ask us to analyze.
• Account & contact data: email address, and any details you give us when you sign up, subscribe, or contact support.
• Usage data: device, browser, IP address, pages viewed, and basic interaction events.
• Payment data: handled by our payment processor; we do not store full card numbers.

2. How We Use It

• To run the AI analysis you requested and return results.
• To send the newsletter and product emails you opted into.
• To operate, secure, debug, and improve the Service.
• To comply with legal obligations.

3. Document Retention & 24-Hour Deletion

Documents and images you submit for analysis are automatically deleted from our systems within 24 hours of upload. We may retain de-identified, aggregated metrics (for example, that a "phantom fee" pattern was detected) to improve detection quality, but those metrics cannot be used to reconstruct your document.

4. Not Legal Advice

The Service is informational and AI-generated. It is not legal, financial, or professional advice, and no attorney-client relationship is created. You are responsible for any decision you make based on the analysis. See our Terms of Service for the full disclaimer and liability terms.

5. Sharing

We do not sell your personal information. We share data only with:

• Service providers who run infrastructure, AI inference, email delivery, and analytics on our behalf, under confidentiality obligations.
• Authorities when required by law or to protect rights, safety, and the integrity of the Service.
• Successors in the event of a merger, acquisition, or asset sale, subject to this policy.

6. Security

We use encryption in transit, access controls, and standard safeguards. No system is perfectly secure — please avoid uploading documents containing information you are not authorized to share.

7. Your Choices

• Unsubscribe from marketing emails using the link in any message.
• Request access, correction, or deletion of your personal data by emailing us.
• Where applicable (e.g., GDPR/CCPA), exercise your local privacy rights at no cost.

8. Cookies & Analytics

We use cookies and similar technologies to remember preferences and measure usage. You can control cookies through your browser settings.

9. Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

10. International Transfers

We may process data in the United States and other jurisdictions. We rely on appropriate safeguards where required by law.

11. Changes

We may update this policy. Material changes will be reflected by updating the "Last updated" date above.

12. Contact

Privacy questions or requests: privacy@trustedfox.com.